Privacy Policy
Last updated: July 7, 2026
At Willmax, we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application and website.
01Information We Collect
We may collect information you provide directly to us, such as when you create an account, complete identity verification, or contact us for support. This includes your name, email address, phone number, government-issued ID, and financial information necessary to facilitate transactions. We also automatically collect certain information when you use our services, including device identifiers, IP addresses, browser type, operating system, and usage data.
02How We Use Your Information
We use the information we collect to provide, maintain, and improve our services; process transactions and send related information; verify your identity and prevent fraud; send you technical notices, updates, and support messages; respond to your comments and questions; and comply with legal obligations including anti-money laundering (AML) and know-your-customer (KYC) requirements.
03Sharing of Information
We do not sell your personal information. We may share your information with third-party service providers who perform services on our behalf, such as payment processing, identity verification, data analysis, and customer support. We may also disclose your information if required by law, regulation, or legal process, or to protect the rights, property, or safety of Willmax, our users, or others.
04Data Security
We implement industry-standard security measures to protect your personal information, including encryption in transit and at rest, multi-factor authentication, and regular security audits. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
05Data Retention
We retain your personal information for as long as necessary to provide our services and comply with legal obligations. When you close your account, we may retain certain information as required by law or for legitimate business purposes, such as fraud prevention and dispute resolution.
06Your Rights
Depending on your location, you may have certain rights regarding your personal information, including the right to access, correct, or delete your data; the right to object to or restrict processing; and the right to data portability. To exercise these rights, please contact us at [email protected].
07Cookies and Tracking
We use cookies and similar tracking technologies to collect and use personal information about you. You can control the use of cookies through your browser settings, though disabling cookies may affect the functionality of our services.
08Children's Privacy
Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that a child has provided us with personal information, we will take steps to delete such information.
09Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the 'Last Updated' date. Your continued use of our services after any changes constitutes your acceptance of the new policy.
10Contact Us
If you have any questions about this Privacy Policy or our privacy practices, please contact us at [email protected] or write to us at Willmax, Inc., Legal Department.